Monday, January 21, 2008

Tipping with Care

Are you one of those who tips on the regular? As in, no matter what. Even if the person you were tipping didn’t deserve it. Actually, I know there are some who fall within this ‘constantly benevolent’ category. Sorry to make you feel used, but some of you have actually just been guilty of the western bug.Now, this may not necessarily be a bad thing but there are certain things you need to consider before you go doling out money to every single person who served you anywhere. This piece was in a way inspired by a chat I had with a friend recently. She seemed to feel that tipping was compulsory. As you may guess, I strongly disagree.Yes,in practically all Western Hotels, for example, you are sort of obliged to give the concierge something for carrying your suitcase & settling you into your classy hotel room. I guess that’s their culture.
Nonetheless, on the general/home perspective (with the knowledge of what the entire tipping concept was created for), it should only be given if you feel it is/was deserved. End of story. True, we know there are some exceptions like in a situation where your bar bill was N3, 470.You probably wouldn’t be waiting for your N30 change if you had given the waiter N3, 500.However, if you had received shabby or non-chalant treatment from the service person in a restaurant, why in the world would you dash them N100 or N200? To seem cool or western? The joke’s on you, in that case. In other words, you’ve just endorsed the chap/lady’s bad behaviour or poor customer service skills. And that only encourages them to maintain Status Quo, since they see that their attitude hasn’t stopped their tips from coming.Also,please note that in many of the standard bars/restaurants here, a 10% service charge is a compulsory addition to the cost of items you consumed: Even though the service wasn’t all that or was even poor. So by dashing out money again, you have basically being used twice. Fact of the matter. For me, if you treated me poorly during my stay at your joint, I would expect my exact change(except it’s like N10 outstanding or something).No be me get am?One of the main reasons for this is to indirectly let the waiter/attendant know that they were dismal and consequently wouldn’t receive a tip from me. That simple. And me not dashing anything doesn’t mean I can’t, but should be interpreted to mean I wouldn’t, for apparent reasons.If,on the other hand, I had been dazzled or pampered, I would gladly give out a sizeable amount of change for the staff’s effort.
This topic reminds me of a story I heard from someone who, in New York, had called a cab to take her mum & her to JFK from their Manhattan hotel. This taxi driver passively watched them, as they had carried their 3 heavy suitcases, on their own, into the trunk. At the airport, the mum was asking the daughter why she hadn’t tipped the driver anything extra for the services rendered. She said the fierce look she gave her mum was an appropriate,non-verbal response.
I really doubt it was as stern as mine when she relayed that tale.

17 comments:

kshorty1 said...

When I'm abroad specifically the US I do the 15% tip thing. I remember one San Francisco cabbie that tried to chop my $12. The cab ride was $48 and I gave him $60. The guy started walking away. After I called out to him, he said "oh sorry did you want change for that"? Hello? $12 just like that?

There's really no tipping culture in Nigeria but one place I always give tips is Double 4. Those old guys always greet me like they remember me from way back. They pay special attention and help with my order. I think they deserve to be tipped. Don't you?

Chakams said...

Agree with you on d D4 chaps..always so warm to guests...definitely deserve something from me...

Anonymous said...

Chakams, sure you don't watch reality tv 'cos if you do/did, believe you me, you'd be tipping like mad. Waiters spit and pee and God know what inside orders based on the tipping habits of patrons. If your tipping habit is terrible, be sure that some weird taste you get/got from the drink/food was deliberate and not by happenstance. So bros, my advice to you is to tip no matter what.

Chakams said...

For real?..lol..Or another advice:'Don't be a patron of a joint where ur tipping habit is poor'..it's probably safer to joint-hop,based on your scary comments(though i hope that only happens abroad)...So in short,one's tip is to ensure one's safety,health-wise...lol

Anonymous said...

Kams, Tipping should be your prerogative... It is only (I believe) in America that tipping is seen as a routine and compulsory act.

In the UK its an entirely different kettle of fish (IMHO). People tip if and when they want and in my experience (from watching people) they hardly do - the Brits are the tightest bastards I have ever met lol. Maybe its because to earn a pound in the UK requires a lot more work than lets say a dollar and yet cost of living over here is way higher than in the US? Who knows... But the question remains; why should I tip someone who gets paid like me (in my job) to provide a service to his employers clients?

Most staff at bars, hotels (except maybe the posh hotels with upmarket clientele may differ) and restaurants over here don't really expect you to tip them and if you do... well fine, no big deal.

I guess you could call me a miser or say my "hand tight" but why in Gods name should I give out my hard £££ for a service that is free anyway?

Chakams said...

@Bobby,Lol...well said..my exact philosophy...however,in naija,some guys tip to maybe impress a date or a girl in their midst...For those who do dat,there's no need...even more laughable if u are regretting inside..but i wonder what girls do i.e. the rare times when they foot the bill themselves(wink)..just kidding,ladies..lol

Anonymous said...

Omo those guys are are crazy... lol. If you have to tip to impress your date then hopefully that should be your last date with her. Because if a woman can actually be impressed by you throwing away good hard earned money ; imagine what your life would be like when you elevate her status from chick/babe to wifey.

Anonymous said...

oga chakams, rare times when they foot the bills themselves abi? lol. I think i'm one of those automatic tippers - except you have pissed me off something silly or i'm not impressed with the service you've rendered. In naija especially, i know a lot of the service people make next to nothing and their daily tips all add up to help with the day to day living - thats what i see and i guess its my own way of helping them out. The ones i cant stand are those who cant be bothered to say thank you - i was at the nail room on friday, finished my nails and added an extra 100 to the bill; the lady counted the money, put the tip in her drawer and just continued what she was doing!

Chakams said...

Kemi,ouch...if it was me,i would have asked her to hand back the complete sum(in the pretense that i wanted to recount)...then,i would have removed the xtra i had put on top & repay her..Simple!!!I agree wit u on the 'poor pay they collect' bit,but all the more reason why they should treat u wit d utmost care,courtesy & warm body language..as a guaranteed way to add to their miserable pay...

Anonymous said...

lol, but you see why its better not to tip? I'm not sure if it is a Nigerian trait to behave in such a rude manner? But then again you can say the same about people everywhere. I remember holding the door open for a lady over here once (and while it shouldn't matter, I must add she was white) and she just walked past without even acknoledging me. A simple nod of the head would have sufficed. I remember feeling pissed off for a few hours; since that day I haven't held the door open for anyone. My philosophy is that "you cannot predict or control actions of random people ". If you tip someone (or any gesture to that effect) you would expect them to acknoledge it in some way... and if they don't you get pissed off. To save myself the extra ppm of blood pressure, I just don't anymore... Instead of tipping, I'ld rather give to charity.

Anonymous said...

@chigo - i see what you mean but i dont allow the disrespectful or shoddy attitudes of some affect the way i treat others l- its like giving them the power to define/change who you are while others who genuinely appreciate the gesture lose out - its like the way all nigerians are looked on like baddies cause of some bad eggs, but i digress.
i dont mind tipping and for me its done in appreciation of what you've done - fixed my hair nicely, done my nails nicely, served my food nicely - i always get better service next time around anyway. lol.

Chakams said...

@Kemi & Bobby,before anyone one of u prematurely bursts any arteries over this 'tipping' argument,i guess the morale of the story is this:1.Tip only if you really feel like it 2.Tip those u feel are deserving of it(based on your own discretion).

Anonymous said...

well i have to say bobby, u seem very cheap to me. hiding behind bad service, charity and "a good babe shouldnt need me to tip" atitude. i hav to say, on the dates ive been on, if the guy doesnt tip, it just means he's stingy and trust me, even if ur not a gold digger, no one wants a cheapo. Im the kind of person that tips almost all the time. good service, bad service, the only difference would be how much i tip.the only time i dont tip is for rude service and although i would appreciate the "thankyou", it doesn't stop me from giving someone else. u just wont get my money the next time around. By the way, the argument that u dont get paid for your services is totally unfounded. u dont work a twelve hour day getting paid 7000 naira a month. yes, tipping is optional.yes its your 'hard earned' money. but show me a bad tipper or no tipper at all, and ill show a man who is stingy, selfish and CHEAP.

Chakams said...

@Teal,i guess that's ur heartfeltopinion..i guees,in a nutshell,everyone's entitled to their own perspective on tipping...one more thing,not tipping doesn't mean a guy's cheap/stingy..the meal/drinks you guys had could have cost,say,N20K+..a N100 tip doesn't make him miserly/cheap as that's obviously not the guy's problem..based on the actual amount he paid for the food/drinks..My thots

Joy Akut said...

was going to blog on this, but on a much lighter note.
sometimes its a pleasure tipping...but in nigeria,omg go to the saloon ...u tip the girl who washes ur hair, who loosens ur hair, the one who says 'aunty welcome' and carries ur bag in...endless.
then theres the hair dresser who sometimes dresses more tush than i do, and i'm stuck at what to tip her...would it be too litle or too much? and if i dont would that be insultive?

the annoying bit, is when they begin to see it as a right, the guys who park me at the office,, suddenly feel slighted if i dont tip them at the end of each day...i've never stopped to calculate how much i spend in a day on tipping em...i'd cry i'm sure, and i have to continue if i want a good parking space...the best hair dresser et co.

basically u tip to get ahead!

Chakams said...

@Fantasy Queen,i feel ur pain oh...i sure hope you dont tip the salon girl who,say,didnt do your hair/nails well...or treated you anyhow..

Eunice said...

just had 2 write in....
1st @ Femi, if u r worried about pples juices in ur food dn dnt eat dr cos it doesn't matter if u tip or not....u eat d food b4 tipping!

@ fantasy queen... feel ur pain cos many yrs back I used 2 feel obliged 2 tip evry tom, dick n mariah dt touches me 4rm wen i park till wen i leave d salon... even after i get a not so good hairdresser, or a good one dt's very patronising. I've stopped feeling guilty about not giving. I went 2 d salon recently, a known face dt is married 2 a celeb comes in only for all d grls 2 start avoiding her dt she doesn't tip. D grl who was making my hair (i've used her 4 years) got an earfull 4rm me, i made her understand dt it's not a right... u ve 2 earn ur tip... n dt 4 all she knows d lady might not ve had enuf money in her purse d said day... i still tipped her tho cos she made me look all gorgeous....lol

I cant stand d "beggers" in Mr. Biggs on Ozumba calling dmselves door wateva... u r almost mugged when u r about leavin n God help u if u have any money in ur hands... dy close d door (if it's opened) and stretch out dr hands 2 collect it 4rm u!